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Frequently Asked Questions

Sometimes you just have to know

Waiting List

  • How do I add my child to your waiting list?

    Simple, click here and fill in the form.

  • Uniform

  • Does my child need a uniform?

    Yes, Scouting is a uniformed organisation and all members are required to wear the correct uniform.

    That said, the uniform is not required until it is time for them to be invested. That will be a few weeks after they have started and the section leader will let you know.

  • Membership

  • Is there a joining fee?

    No!

    At 5th Ware we do not charge any initial joining fee for joining Scouting. Your child will start in one of our sections and after a couple of weeks, once they have settled in we will send you a Membership Subscriptions (“subs”) request. The first term’s subs will cover the costs of you child joining Scouting.

  • How much is the membership subscription?

    The Membership Subscriptions covers the costs of your child in our Group and from that we pay a Membership fee to The Scout Association, insurance, the costs of the meeting place, badges and all other costs involved in running the weekly meeting. There are some activities that will have a small additional cost but we make all attempts to minimise these whilst maintain quality and safety.

    Currently the Membership Subscription is £44 per school term (i.e., three times a year). Uniformed Leaders within 5th Ware will receive a discount for each child they have in the Group to recognise the voluntary contribution they make to the running of the sections.

    Cases of financial hardship should be made to the Group Scout Leader who will discuss some partial reduction for a set period of time before a review of circumstances is made.

  • How do you spend the subs?

    The Membership Subscriptions we receive from you cover the following:

    • Membership of the Scout Association, which includes public liability and personal accident insurance, and national headquarters’ staff costs
    • Contribution towards Hertfordshire County Scouts and Ware District Scouts costs
    • Contribution to Christ Church for allowing us to use the halls
    • The costs of uniforms and training for our adult volunteers
    • Purchasing the items needed to run the weekly programme
    • Equipment that is used by all the sections including tents, activity equipment etc
    • Neckers and badges that your child earns in Scouting

  • How do I pay for subs or activities?

    Whenever we require you to make any form of payment, you will be sent an email informing you of such. The email will have a secure link that takes you directly to the OSM Parent Portal. You will need to log in.

    Payments can easily be made by Direct Debit using the GoCardless system that is linked to the portal. We no longer accept cash or cheques as banking these is challenging. Please speak to a leader if you are unable to use a Direct Debit or have any other issues regarding payments – we will always try to find some solution.

    There are two modes that the payment system operates in:
    Subscription – Your direct debit will automatically be debited whenever there are payments needed. This is set up by clicking ‘Create Subscription’ in the top right.
    Pay Now – You have to approve each payment on an event by event basis by logging onto Parent Portal. This is done by clicking on ‘Pay Now’ next to an event

    Whether or not you choose to authorise each payment individually, or subscribe to them all, you will be emailed each time a payment is needed and you’ll be able to cancel it if you want. All payments are protected by the Direct Debit Guarantee.

    When you click on ‘Pay Now’ or ‘Create Subscription’ you will be taken to ‘GoCardless’ which is the secure payment provider where you will be asked to enter your bank details.

  • Does my child need a uniform?

    Yes, Scouting is a uniformed organisation and all members are required to wear the correct uniform.

    That said, the uniform is not required until it is time for them to be invested. That will be a few weeks after they have started and the section leader will let you know.

  • Finance

  • Why can I not pay using cash?

    All the team who help run the Scout Group are volunteers and have day jobs and as such it is becoming more difficult to bank cash or cheques. We also try to avoid holding petty case for security reasons. Please do not present our leader team with cash or cheques as payments as they do not have a way to get this to the Treasurer in a timely fashion.

  • How much is the membership subscription?

    The Membership Subscriptions covers the costs of your child in our Group and from that we pay a Membership fee to The Scout Association, insurance, the costs of the meeting place, badges and all other costs involved in running the weekly meeting. There are some activities that will have a small additional cost but we make all attempts to minimise these whilst maintain quality and safety.

    Currently the Membership Subscription is £44 per school term (i.e., three times a year). Uniformed Leaders within 5th Ware will receive a discount for each child they have in the Group to recognise the voluntary contribution they make to the running of the sections.

    Cases of financial hardship should be made to the Group Scout Leader who will discuss some partial reduction for a set period of time before a review of circumstances is made.

  • How do you spend the subs?

    The Membership Subscriptions we receive from you cover the following:

    • Membership of the Scout Association, which includes public liability and personal accident insurance, and national headquarters’ staff costs
    • Contribution towards Hertfordshire County Scouts and Ware District Scouts costs
    • Contribution to Christ Church for allowing us to use the halls
    • The costs of uniforms and training for our adult volunteers
    • Purchasing the items needed to run the weekly programme
    • Equipment that is used by all the sections including tents, activity equipment etc
    • Neckers and badges that your child earns in Scouting

  • How do I pay for subs or activities?

    Whenever we require you to make any form of payment, you will be sent an email informing you of such. The email will have a secure link that takes you directly to the OSM Parent Portal. You will need to log in.

    Payments can easily be made by Direct Debit using the GoCardless system that is linked to the portal. We no longer accept cash or cheques as banking these is challenging. Please speak to a leader if you are unable to use a Direct Debit or have any other issues regarding payments – we will always try to find some solution.

    There are two modes that the payment system operates in:
    Subscription – Your direct debit will automatically be debited whenever there are payments needed. This is set up by clicking ‘Create Subscription’ in the top right.
    Pay Now – You have to approve each payment on an event by event basis by logging onto Parent Portal. This is done by clicking on ‘Pay Now’ next to an event

    Whether or not you choose to authorise each payment individually, or subscribe to them all, you will be emailed each time a payment is needed and you’ll be able to cancel it if you want. All payments are protected by the Direct Debit Guarantee.

    When you click on ‘Pay Now’ or ‘Create Subscription’ you will be taken to ‘GoCardless’ which is the secure payment provider where you will be asked to enter your bank details.